itsybits ("we", "our", or "us") operates the Urban Safari mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
We collect the following types of information:
Email Address
We collect your email address during onboarding to identify you within the game and enable team functionality.
Photos and Videos
When you complete photo or video challenges, we collect and store the media you submit. This content is associated with your team and may be visible to other participants in your game.
Usage Data
We use PostHog to collect anonymous usage data about how you interact with the app. This includes:
- Screens visited within the app
- Features used
- App lifecycle events (opens, closes, background/foreground)
This data helps us understand how to improve the app experience.
Crash Data
We use Sentry to collect crash reports and diagnostic information when the app encounters errors. This may include:
- Device type and operating system version
- App version
- Error logs and stack traces
- IP address
This data helps us identify and fix bugs to improve app stability.
How We Use Your Information
We use the collected information for the following purposes:
- App Functionality: Your email and submitted media are essential for gameplay, team identification, and challenge completion.
- Analytics: Usage data helps us understand how players use the app so we can improve features and user experience.
- Bug Fixes: Crash data allows us to identify and resolve technical issues.
- Sell your personal information to third parties
- Use your data for advertising or tracking across other apps
- Share your information with data brokers
Data Storage and Security
Your data is stored securely using Supabase, a cloud database service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
Data Retention
We retain your information for as long as necessary to provide the game services. Photos and videos submitted during games are retained for the duration of the game event. You may request deletion of your data at any time by contacting us.
Third-Party Services
We use the following third-party services that may collect information:
- Supabase: Database and file storage
- PostHog: Product analytics
- Sentry: Error tracking and crash reporting
Each of these services has their own privacy policies governing their use of data.
Children's Privacy
Urban Safari is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data collection
To exercise any of these rights, please contact us at the email address below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: